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3516 Virginia Beach Blvd, Virginia Beach, Virginia 23452 Directions
Hall Honda Virginia Beach - Service Center
Virginia Beach, VA
This rating includes all reviews, with more weight given to recent reviews.
4.5
575 Reviews
4.5
575 Reviews
Write a review
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
Hall Honda Virginia Beach Hours Hours
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
575 Reviews of Hall Honda Virginia Beach - Service Center
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June 21, 2024
SERVICE VISIT
A great dealership to buy a new car or to get service. They all went above and beyond. They all went above and beyond. More
by bigmikesharpe3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Papa Seck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lawrence Bright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Dela Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jovan McIver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leslie landaverde
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Jun 22, 2024 -
Jun 22, 2024 -
Hall Honda Virginia Beach responded
Hello, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!
Helpful 0
June 20, 2024
SERVICE VISIT
I was initially coming to get new tires, but ended up leaving with a new car. My salesman was Timothy Young, and he is amazing. He explained everything so I could understand, and he had such a wonderful leaving with a new car. My salesman was Timothy Young, and he is amazing. He explained everything so I could understand, and he had such a wonderful personality. He was very patient with me, and answered all of my questions. He made sure every step of the way I happy with my experience. I also spoke with Papa, and he made sure we were go as well. If you are looking for a good experience at Hall Honda, ask for Timothy Young, he will make sure you are well taken care of. He also had an intern Emily, she was amazing as well. She was very pleasant and knowledgeable. More
by Dollar89!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Papa Seck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Kyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Thompson
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Jun 21, 2024 -
Jun 21, 2024 -
Hall Honda Virginia Beach responded
Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Helpful 0
May 28, 2024
SERVICE VISIT
This guy is an xxx. Unprofessional, aggressive, rude and a liar. I used to enjoy (for years) going to Hall Honda to have my car serviced. NOT anymore since I have been b Unprofessional, aggressive, rude and a liar. I used to enjoy (for years) going to Hall Honda to have my car serviced. NOT anymore since I have been bullied by this individual. Left without my car being serviced. Will never go back! Hall Honda EPIC FAIL w this individual representing your service department. EPIC FAIL! ~ More
by Shame! Hall Honda!
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Louis Vu
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2024 -
May 30, 2024 -
Hall Honda Virginia Beach responded
Thank you for your feedback. We are sorry to hear that you feel your experience was less than positive, as we strive to provide exceptional customer experience with each visit. We will be sure to pass along your comments to our management team as we are always looking for ways to improve our customer service. If we may be of any assistance, please do not hesitate to call our General Manager, Papa Seck, directly at 757.431.4311. Thank you.
Helpful 1
May 25, 2024
SERVICE VISIT
Anas Rai was great and made sure I got what I wanted. I’m so happy with my decision. I’m so happy with my decision. More
by Chelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Papa Seck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lawrence Bright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anas Rai
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May 27, 2024 -
May 27, 2024 -
Hall Honda Virginia Beach responded
Hi Chelly, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Helpful 0
April 19, 2024
SERVICE VISIT
Tido bulling me is not ok the way he approached me yesterday when I brought me car in for service it was bullying and I was embarrassed Louis service manager it’s not about win or loose it’s about bei yesterday when I brought me car in for service it was bullying and I was embarrassed Louis service manager it’s not about win or loose it’s about being professional I’m not employed nor I’m I your employee I’m a customer that that was harassed/ bullied he approached me being totally disrespectful rude, and bullying behavior should not be tolerated at all, and I’m a women, ladies Tido appears to be nice, but he is not, owner you need to send a little more time in the garage, the terrible behavior needs to stop Tido. More
by sherry.joice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tito Barnett
1.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2024 -
Apr 23, 2024 -
Hall Honda Virginia Beach responded
Thank you for your feedback. We are sorry to hear that you feel your experience was less than positive. It is our understanding you have been in communication with our Service Manager, Louis Vu, regarding your concerns. If we may be of further assistance, please do not hesitate to call Louis directly at 757.431.4358. Thank you.
Apr 23, 2024 -
Apr 23, 2024 -
sherry.joice responded
Service Manager- Louis I would like you to know first there is not a lose situation here as you should put it I’m not your employee, Tido is so therefore the bullying behavior has to stop, he started yelling/screaming at me I’m not a child, and I like to believe you are a professional person your job is to encourage, and teach, and train so Tido is a bully I bought my car there the same day for a expensive oil change, and my oil change light came on two days later please explain why, it needs to be taken care of immediately, I will continue to let everyone I know make them aware how I was bullied by a complete whole man, I know he would never approach a man the way he approached me, please train your staff.
Apr 23, 2024 -
Apr 23, 2024 -
sherry.joice responded
Tido at Hall Honda is a bully forward women only, he was upset because my brakes were fixed for free giving out false information about Honda/hall, if you want free service go to misleading Tido, he cost Honda I’m pretty sure lots of money now my oil lights on 2 days after being serviced please explain why.
Apr 24, 2024 -
Apr 24, 2024 -
sherry.joice responded
Service Manager Louis you are wrong if you think TIDO bullying a woman is okay, it’s not about win or lose it’s about making sure you teach, and encourage your staff not encouraging bad behavior also making sure ladies can enter into your establishment without being harassed/ bullied by your employe/ TIDO, when he gets upset and another side comes out that shows explosive behavior,I am not your staff I am a customer, ask your self would you like anyone talking like that to a female in your family , please correct TIDO’s behavior it’s not okay at all, minding my own business, and Tido aggressively attacked me with his words totally not called for. Service Manager you have always been professional so I hope you don’t ever let this happen to another lady coming in to get service.
Apr 24, 2024 -
Apr 24, 2024 -
sherry.joice responded
A report needs to be made because I was bullied and tapes need to be looked/listened to we would not be here if he was made aware of his explosive behavior.
Apr 24, 2024 -
Apr 24, 2024 -
sherry.joice responded
I have not been in communication with Louis at all, we spoke very briefly, and he wanted me to be ok with this bullying behavior so what he said is that it is a lose situation and I’m telling you it’s not ok, would you want a man talking like that to your mother/ wife/daughter.? It’s not ok, and I’m praying you were not taught that behavior that’s not and will never be ok.
Helpful 1
March 28, 2024
SERVICE VISIT
I had a 2002 Camry dying Yılmaz and Yusuf recommended Sydney because just him and Steve swift was able to make it happen! thank you for my 2023 Altima ! Blessed Sydney because just him and Steve swift was able to make it happen! thank you for my 2023 Altima ! Blessed More
by okitay.karakus
Recommend Dealer
Yes
Employees Worked With
Sydney Sabir
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 31, 2024 -
Mar 31, 2024 -
Hall Honda Virginia Beach responded
Hi Okitay, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.
Helpful 1
January 31, 2024
SERVICE VISIT
Priority Honda has great customer service. Jah specifically, has the best feedback that I’ve ever received from a customer service rep! Definitely plan on working with him in the future! Jah specifically, has the best feedback that I’ve ever received from a customer service rep! Definitely plan on working with him in the future! More
by ballardjalen24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tito Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jah Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 02, 2024 -
Feb 02, 2024 -
Hall Honda Virginia Beach responded
Hi, thank you for your support! We're happy we could help. We hope to be of service to you again! Take care!
Helpful 0
January 27, 2024
SERVICE VISIT
What is the point of setting an appointment when you sit there for over 3 hours. I understand when you are doing certain maintenance but why does it take so long for you to do a state inspection. I waited l there for over 3 hours. I understand when you are doing certain maintenance but why does it take so long for you to do a state inspection. I waited less time when I came in a month ago for an oil change and an alignment then I did for a stat inspection on a day where there wasn’t many people waiting. The maintenance technician told me that my car needed an oil change and that it was at 15%. I was there a month ago car stating I still have 80% the sticker placed in my car last oil change states that I still have 3500 miles left. If it weren’t for the fact that I get my state inspection done for free here I’d never come back here. The advisor I had did a good job but the “master” technician ruined Hall Honda for me. More
by Emyhop06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jovan McIver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edmundo Roque
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Jan 31, 2024 -
Jan 31, 2024 -
Hall Honda Virginia Beach responded
Emilee, thank you for your feedback. We apologize for any inconvenience you may have experienced. It is our understanding you have been in contact with our Service team regarding your most recent visit. If we may be of further assistance, please do not hesitate to call our Service Manager, Louis Vu, directly at 757.431.4358. Thank you.
Helpful 1
January 08, 2024
SERVICE VISIT
Harland and Tito were super helpful and efficient with my car being serviced! They informed me on everything happening and did it in a timely manner! car being serviced! They informed me on everything happening and did it in a timely manner! More
by Cho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harland Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tito Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2024 -
Jan 10, 2024 -
Hall Honda Virginia Beach responded
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Helpful 0
January 05, 2024
SERVICE VISIT
Thank you Jah for your help today on my new Honda CRV Sport! Go see Jah for all of your car needs. Sport! Go see Jah for all of your car needs. More
by Ashlyn Moore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jah Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 07, 2024 -
Jan 07, 2024 -
Hall Honda Virginia Beach responded
Hi Ashlyn, thank you so much for your feedback! Jah will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Helpful 0
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