my health care Patient Portal – CARE4 (2024)

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The implementation of MEDITECH Expanse enables us to strengthen our One Patient, One Record approach by giving us the opportunity to provide a patient portal to our regional communities. The MEDITECH patient portal, my health care, launched in June 2022 across our four partner sites – Collingwood General and Marine Hospital (CGMH); Georgian Bay General Hospital (GBGH – Midland); Headwaters Health Care Centre (HHCC – Orangeville) and Royal Victoria Regional Health Centre (RVH – Barrie).

Themy health care patient portal is a fully integrated component of MEDITECH Expanse. Accurate health information is seamlessly connected from Expanse through the portal to patients. From any device, patients can log in to the portal and view their health information obtained from across our four sites. Easier access to health information gives patients, along with their families and caregivers, the ability to better manage and participate in their own care.

Welcome to the patient portal!

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my health care is a secure, online patient portal that provides you, authorized friends, family members and caregivers access to your electronic health record from our partner hospitals, anywhere, at any time.

You are able to view appointments, pre-register for upcoming appointments, see your visit history, review your results, access dictated reports and update personal information.

my health carecan be accessed online, or you can download the app on iPhone or Android from their app stores.

For any questions or assistance, please contact the my health care support team by email at [emailprotected] or call 705-797-2955.

Check out the promo and demo videos!

Want to create your own portal account?

You can sign up/create an account two ways:

Option 1: Provide your email address: Provide your email address when you book or register for your next medical appointment at one of our four hospital sites. This will ensure that an email invitation from my health care will be sent to you to begin the registration process.

Option 2: Register online: Visit https://myhealthcareportal.ca. Click “Sign Up” and complete the registration form. Enter your health card (OHIP) number OR your Medical Record Number (MRN). You can find your MRN on your printed patient armband.

Once you have completed your registration, you will then need to activate your account:

Activate your account: Check your email inbox for the confirmation email from my health care to complete your registration. If you cannot find your confirmation email in your normal inbox, check your spam or junk mail folder. Click on the link in the email within 48 hours to create your unique user ID and password and set up your security question. Safely store your user ID and password for future reference.

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my health care at your fingertips!

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The MHealth app can be downloaded for free on the App Store (iPhone) or Google Play (android), the same way you would download any other app.

Search MEDITECH MHealth to download app.

Detailed instructions are available by clicking on the button below. Please note: Once you click on the button, the PDF will either open a new viewing tab or start to download. Please check your downloaded files for the PDF, or status bar if the document doesn’t open automatically.

Printing not available from app: Please note that documents cannot be printed from the MEDITECH MHealth app or from a web browser on a mobile device. All printing must be done through a web browser on a Windows or MacOS device.

Click the MEDITECH MHealth button to access the instructions on how to download the app.

Have a question about the my health care patient portal?

Please note: Once you click on the button, the PDF will either open a new viewing tab or start to download. Please check your downloaded files for the PDF, or status bar if the document doesn’t open automatically.

Click here to access FAQs

Click here to access staff FAQs

Click here to access provider FAQs

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Training Tips Sheets

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Please click on the button below to access tip sheets for using our version of MEDITECH Expanse’s patient portal, my health care, within your role.

Please note: Tip sheets are living documents and will be updated as needed. To make sure you access the most current version, please reference the tip sheets directly from the website as you need them.

Click here to access tip sheets

Training Videos

my health care videos and recorded demo sessions are key project resources that are readily available to you to watch at your convenience. Click on a button below to access the my health care training video you wish to view.

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Training Presentations

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Please click on the links below to access training presentations.

Please note: Once you click the link, the PDF will either open a new viewing tab or start to download. Please check your downloaded files for the PDF, or status bar.

Registration Education Presentation

Health Information Management Education Presentation

Proxy Consent Forms

Please click on the link below to access the my health care proxy consent form. The proxy form is available in both an English and French version.

To make sure you access the most current version, please reference the proxy form directly from this page as you need them.

Please note: Once you click the link, the PDF will either open a new viewing tab or start to download. Please check your downloaded files for the PDF, or status bar.

my health care Patient Portal Proxy Consent – English

my health care Patient Portal Proxy Consent – French

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Partners

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my health care Patient Portal – CARE4 (2024)

FAQs

Does myhealthrecord.com have an app? ›

My Health Records app powered by PrognoCIS™ gives you access to your Health Records as available on the Patient Portal. It allows you to view your ambulatory summary details, prescription details, Allergies, Immunization record, upcoming and scheduled Health Reminders, Laboratory and Radiology results.

How does patient portal improve patient care? ›

Patients with access to a patient portal tend to be more satisfied with their overall care experience and the technology has been shown to reduce in-person visits. They also find it simpler to communicate with their provider and request medication refills.

What is the zesty patient portal? ›

Integrated into most leading EPR platforms, our portal allows patients to view and manage their appointments, access appointment/clinical letters, record consent preferences, and complete patient questionnaires - all leading to enhanced patient engagement.

How do I login to the MyChart app? ›

Log into MyChart through the MyChart app
  1. Open the MyChart app on your device.
  2. Accept the End-User License agreement (only appears when you first launch the app)
  3. When prompted, search for your organization's name and select MyChart.
  4. Tap the MyChart logo to reach the login screen.

How do I connect to my health record? ›

How to link My Health Record to myGov
  1. Sign in to myGov.
  2. Select View and link services.
  3. Select Link on the My Health Record tile. If you already have Medicare linked to your myGov account, we'll use your Medicare details to link My Health Record. ...
  4. Select Use my Medicare record, then select Continue.
Jan 19, 2024

How do I add to my Health app? ›

How to manually add data to the Health app
  1. Open the Health app on your iPhone or iPad.
  2. If you're on your iPhone, tap the Browse tab. ...
  3. Tap a category, like Activity.
  4. Tap a subcategory, like Steps.
  5. Tap Add Data in the upper-right corner.
  6. Enter the date, time, and data for that activity.
  7. When you're finished, tap Add.

What is a disadvantage of a patient portal? ›

Some potential disadvantages of patient portals include:

Disparities in age, technological literacy, and internet access can make use of patient portals intimidating or unattractive to some patients.

Why do patients not use patient portals? ›

Limited internet access - Approximately 25% of patients cited a lack of internet access as a barrier to using patient portals. Privacy concerns - Privacy and security concerns were expressed by 22% of patients, particularly those in certain demographic groups such as patients over the age of 40 and Hispanics.

What percentage of patients use patient portals? ›

About 3 in 5 individuals nationwide reported they were offered and accessed their online medical record or patient portal in 2022 — this represents a 50 percent increase since 2020. Figure 1: Percent of individuals nationwide who were offered and accessed their online medical record or patient portal, 2014-2022.

Is patient portal legit? ›

Patient portal is a digital health tool managed by a health organization to provide patients with secure online access to their own health information such as laboratory results, doctor's notes, and medication lists; care services such as appointment booking and reminders; and communication with their health care ...

What is a patient portal list 5 things a patient can do on the portal? ›

Patient portals can help you access medical records, set up appointments, communicate with your health care professional, and pay medical bills. Some portals are created exclusively for a hospital or clinic, but there are companies that offer solutions that multiple health care systems can use.

What is MyCare portal? ›

This will be linked to our joint electronic patient record system. MyCare is a secure online platform that enables users to view their hospital appointments and other information from their hospital record, in a similar way to the NHS app and many of the online services offered by GP surgeries.

Are Epic and MyChart the same thing? ›

Note: MyChart is an Epic branded name. Your organization may use a different name for their patient portal. Access the application on your personal device. Carefully review the app's terms and conditions.

Why can't I log into MyChart? ›

If you try to log in unsuccessfully too many times, you might be locked out of the account. In this case, you won't be able to reset your password yourself. For help resetting passwords and regaining access to your account, please reach out to your healthcare organization's MyChart support desk.

Who owns MyChart? ›

MyChart by Epic

Founded in a basem*nt in 1979 with 1 ½ employees, Epic develops software to help people get well, help people stay well, and help future generations be healthier. There are over 305 million patient charts in Epic, representing patients from all 50 states and over a dozen countries.

Is there an app to track blood test results? ›

The Labcorp Patient mobile app is easy to use and has convenient features that put you within reach of your health care at all times. Here are just a few of the things you can do from the convenience of your mobile device: View, download and print your official lab test result report.

Is there a free app for personal health records? ›

Healthspek - Free, Easy to Use Personal Health Records (PHR) App, Apple Rating 4.5 Stars.

Does HealthNet have an app? ›

Health Net Mobile is an easy way to connect to your HealthNet.com online account in no time at all. Available free on Apple, Android, and other web-enabled devices, Health Net Mobile gives you quick access to your health plan details, ID card, copayments and deductibles, provider information, and more!

What is Health Connect app? ›

With Health Connect, you can manage your fitness and health app connections and data with a single app. Health Connect combines data from other fitness and health apps and displays the shared health app information on your Google Fit dashboards.

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